Return Policy
Carpet Solutions, LLC sells a variety of chemicals, supplies and equipment and offers the following return policy.
Carpet Solutions Brand Chemicals: We offer a hassle free, 30 day money-back warranty. If you are not 100% satisfied with any Carpet Solutions, LLC brand products simply follow these guidelines for a complete refund:
- Carpet Solutions LLC at 785-312-9943 within 30 days of your invoice date to receive a Return Authorization number.
- Carpet Solutions, LLC will issue a pick up order for product however, the customer must follow these directions:
- Customer must securely package product for shipment
- Return Authorization ( RA#) number should be clearly written on every carton
- Include a copy of the invoice in carton
- Cleaning chemicals returned must be in original container a significant amount of chemical remaining
Equipment, Tools and Supplies: Our customers expect only brand new materials from Carpet Solutions, LLC and we will only allow returns for unused equipment, tools, or supplies. We reserve the right to inspect all equipment, tools or supplies returned before credit will be issued. Follow these guidelines to be considered for a complete refund:
- Contact Carpet Solutions LLC at 785-312-9943 within 30 days of your invoice date to receive a Return Authorization number.
- Carpet Solutions, LLC will issue a pick up order for product however, the customer must follow these directions:
- Customer must securely package product for shipment
- Return Authorization ( RA#) number should be clearly written on every carton
- Include a copy of the invoice in carton
- Cleaning chemicals returned must be in original container a significant amount of chemical remaining
Manual – How to Start your own Carpet Cleaning Business: Because this manual is a 37 page document, comprised of the combined business experiences of two successful brothers and sold as intellectual property which could be copied and used, return for credit is not allowed. If this manual should not meet your expectations please contact Tim Devine at 785-312-9943 to discuss your disappoint with the manual. I am interested in helping you start your business and value your opinions.
Privacy Policy
Carpet Solutions, LLC respects our customers’ right to privacy. Personal information given to Carpet Solutions, LLC (via the website) collected when you place an order, send an email, register for training or as part of our credit application form, etc... Your personal information will never be sold, traded or transferred to another party. All information collected will only be used by Carpet Solutions, LLC or those parties who support us in conducting business to provide, you the customer, with the highest level of service possible. We may release your confidential information if we believe it appropriate to comply with the law, protect our rights or the rights of others, or to enforce our web site’s hosting policies.
We protect the security of your information during transmission by using Secure Socket Layer (SSL) special encryption software and this seal of protection is posted on our web page.